Could decision fatigue be a reason why your business is thriving, stagnating or failing? What could you do to make decision making a "no brainer" for your customer? What if by doing so, you drive the transformation of your organization and exponentially improve its performance? Not surprisingly, ... Read more...
“From Around the Web” is a regular series of gathered articles, case studies, and statistics highlighting different themes in transformational leadership excellence across a variety of industries demonstrating how businesses successfully deliver transformation efforts within their companies.... Read more...
Are Customers a Burden to Your Employees? This is one of my favorite ambiguous quotes from the internet about how businesses deal with customers. Depending on the source, the quote has been attributed to LL Bean, to Mahatma Gandhi or to some guy who wrote a book in the 1950’s: A customer is the ... Read more...
Is it good enough to simply meet the needs of your customers or do you want to find exciting ways to elevate the value you bring to the table? Well, anyone can identify requirements, to really identify customer intent, you must be willing to ask the questions no one else will in a way that others ar... Read more...